Terms and Conditions

Weekend only general admission and weekend only VIP admission tickets for High Voltage 2011 can be bought using a Deposit Ticket Scheme (DTS). This allows tickets to be paid for over two payments: the first payment being ‘the deposit’ and the second payment being ‘the balance due’.

The DTS is available to any customer buying a ticket between 09:00 Friday 7 January 2011 and 17:00 on Tuesday 1 March 2011. The deposit must be made within these times. The deposit that must be made for a general admission ticket is £50.00, plus the full booking fee of £9.99. The total deposit for a general admission ticket is therefore £59.99. The deposit that must be made for a VIP admission ticket is £50.00 plus the full booking fee of £12.50. The total deposit for a VIP admission ticket is therefore £62.50.

The balance due for either ticket type must be paid before 17:00 on Wednesday 1 June 2011. You can call Ticketmaster on 08444 999 999 at any time up to 17:00 Wednesday 1 June 2011 to pay the balance due. If you do not call Ticketmaster, then the balance due will be automatically taken from the credit or debit card information provided by you when you paid the deposit. This payment will be taken on or around Wednesday 1 June 2011. If your card is declined, you will be contacted for an alternative card, if we are not provided with an alternative card by 6th June 2011, your ticket will be voided, but you will not receive a refund of your deposit.

The transaction will be completed only once you have paid the balance due. It is recommended that you ensure that funds are available on your debit or credit card to ensure that the processing of the balance due can be made smoothly on or around Wednesday 1 June 2011. The balance due for a general admission ticket will be £49.00 and in addition the transaction cost of delivery of the ticket will be added and paid for at this time. The balance due for a VIP admission ticket will be £149.00 and in addition the transaction cost of delivery of the ticket will be added and paid for at this time.

If a deposit has been made for a general admission ticket you may be able to upgrade to a VIP admission ticket when paying the balance due. This is subject to availability. This will require a payment of £149.00 for the ticket, plus a further £2.51 booking fee, plus delivery cost at the time the balance due is paid. You will need to contact Ticketmaster before Wednesday 1 June 2011 to inform us if you wish to upgrade. Failing that, you will only be charged for the general admission deposit ticket you originally purchased. If the deposit paid has been made for a VIP admission ticket, you will not be able to change this ticket to a general admission ticket.

The DTS requires that a full commitment is made to purchase a ticket and that a payment of the full ticket price, plus booking fee and delivery charges is made by the date specified in paragraph 4. The deposit is non-refundable and no claim can be made to recover this money whatsoever.

If you do not pay the balance due by the date set out in paragraph 4 above, you will lose your deposit and the ticket to which you were entitled to under the DTS. These special Terms and conditions are in addition to the standard Terms and Conditions of purchasing a ticket for High Voltage.

Any enquiries regarding the deposit ticket scheme please click here

To purchase a Deposit Ticket Scheme ticket click here